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About the Team

Top-notch customer support from start to finish! You can reach out to us through email, live chat, and phone - during our business hours - for any questions or concerns regarding your product. From choosing the right software fit to making sure your product has been downloaded correctly, we want to ensure you have the best possible experience with your new software!

Our team brings together the very best from a variety of different fields and industries - from management, social media, technical assistance, and customer service, we work seamlessly as one unit to ensure you have the support you need.

Sue

Sue

Manager

A hands-on, dedicated manager, Sue makes sure the daily operation of SoftwareKeep runs smoothly. She has immense passion for technology and the positive impact it has on peoples's lives.

Sue enjoys watching movies, travelling, and tasting as many different kinds of food as he possibly can.

Pat

Pat

Team Supervisor

Pat is diligent and proactive and prides herself in supervising our team to ensure we have everything we need to help our clients.

She loves to cook, travels occasionally, blogs regularly, sings loudly in the kitchen, and thoroughly enjoys playing with her baby. Seh's an animal lover and dreams of one day having a bigger house to be able to adopt more pets.

Don

Don

Sales and Support Representative

Don is a certified tech support and works a Sales and Support representative and takes care of customer's inquiry.

He loves playing basketball, watching movies, travelling, swimming at the beach, and surfing the Internet. He loves his family dearly and takes care of his grandmother.

Joe

Joe

Tech Support

Joe is the most patient guy who loves learning new stuff every day.

When he isn't fixing computers, he enjoys watching TV series and many movies, listening to music, and playing in his band! You may not recognize him on stage... he takes on a whole new groove when he plays.

Tim

Tim

Tech Support

Tim has always been an overachiever, be it in academics, sports, or his career. He believes success comes through hard work and dedication. Tim's motto in life is: "If you want something, work hard and you will achieve it; there are no shortcuts."

He enjoy cycling, boxing, watching MMA, and sparking great intellectual conversations with both friends and strangers, always with a great sense of humour. Tim is a progressive thinker and highly respects the values of others.

Joy

Joy

Tech Support

Joy relishes the opportunity to help people and always maintains an extraordinary sense of patience and calmness under pressure.

She has keen interest in photography, trance music, and travel. In her spare time, Joy scours Pinterest for her next great DIY project.

Ela

Ela

Tech Support

Easy going, warm, and friendly, Ela is incredibly fun to hang out with and loves talking with anyone about anything, especially anime. He always finds a way to make the conversation interesting. An avid gamer, Ela has played with almost all types of consoles available in the gamming world, a fact in which he takes much pride. He may just be one of the most awesome people you'll ever meet.