Fix “Something Happened and this App Couldn’t be Installed. Please try Again"

If you have recently experienced the error 0x800700AA issue, this article will give you the troubleshooting steps you should follow to fix it.

Error 0x800700AA in Windows 10 is a Microsoft Store (or, Windows Store) error code. You may encounter error 0x800700AA while trying to install an application from the Microsoft Store app.

If you have recently experienced the error 0x800700AA issue, this article will give you the troubleshooting steps you should follow to fix it.

Error Code 0x800700AA

Let’s get started. 

Table of Contents 

What is Microsoft Store Error Code 0x800700AA in Windows 10?

The Microsoft Store error code 0x800700AA is also an application error. It is a Microsoft Store error that you may encounter when trying to install an application from the Microsoft Store app. 

The full error 0x800700AA reads as follows:

“Something happened and this app couldn’t be installed. Please try again. Error code 0x800700AA.” 


“There was an unexpected error in the property page: The requested resource is in use. (0x800700AA). Please close the property page and try again.”

What Causes Microsoft Store Error Code 0x800700AA 0x800700AA?

Several things are responsible for the occurrence of the Microsoft Store error code 0x800700AA in Windows 10. This error code may occur due to corrupted system files or misconfigured system files. Sometimes malware can cause the 0x800700AA error or a poor or unstable Internet connection. Other possible causes can be:

But, although these are the documented causes, you may encounter a different cause from the ones we’ve listed. Errors like error code 0x800700AA occur on a case-by-case basis and knowing their particular cause can be challenging.

How to Get Rid of Microsoft Store Error Code 0x800700AA

To fix Microsoft Store error 0x800700AA, you can follow any one of the troubleshooting methods given below:

  • Check your Internet connection to see if there are any problems.
  • Make sure that you’re signed in with your correct Microsoft account. 
  • Make sure Windows 10 has the latest update. 
  • Troubleshoot the Microsoft Store app
  • Clear contents of the DataStore folder.
  • Reset Microsoft Store via Settings.
  • Change DNS Server.

We’ve described these solutions below in detail and with step-by-step guides to help you get rid of the 0x800700AA error. 

How to Fix Microsoft Store Error 0x800700AA on Windows 10

If you can’t open the Microsoft Store app or download/install apps from it because of error 0x800700AA, the following solutions and workarounds will help you fix it. 

1] Troubleshoot Microsoft Store app

The first solution to fix the 0x800700AA error code is to troubleshoot the Microsoft Store app using the built-in Windows 10 troubleshooter. To do so, follow the steps below:

  1. Select the Start button.
  2. Click on Settings.
  3. Select the “Update & Security”.
  4. On the left pane, click “Troubleshoot”.
  5. Click on the “Additional” troubleshooter link.
  6. From the list, select “Windows Store apps”.
  7. Click on “Run” the troubleshooter.
  8. Give the troubleshooter time to find and fix the problem automatically. 

If you still experience the same error after troubleshooting the Store app, proceed to the next solution. 

2] Modify DNS Server settings 

Sometimes, error code 0x800700AA occurs if the Windows 10 DNS server is incorrectly configured. You need to check the configuration of the DNS server if it is set to and and change it if not. Use these steps to check and modify the DNS server:

  1. On your Taskbar, right-click over the network icon.
  2. On the two options, select “Open Network and Internet Settings”. This will take you to the Internet Status window.
  3. On the right pane, under Advanced network settings, click on Change adapter options. This will open a Network connections Window in the Control Panel. 
  4. Now, right-click on your network connection and choose “Properties” on the context menu. Your network can be either Wi-Fi or ethernet. Choose the one that you’re using to access the Internet.
  5. Locate the “Internet Protocol Version 4 (TCP/IPv4)” option from the list of items and double-click on it.
  6. Under the General tab, check the DNS server address your computer is using. Normally, this is set to “Obtain DNS server address automatically.”  
  7. Now, set this option to “Use the following DNS server addresses” and input the following:
    1. Under the Preferred DNS server input
    2. Under the Alternate DNS server input
  8. Click OK on the Internet Protocol Version 4 (TCP/IPv4) and click OK again on the Internet Properties window to save this configuration.
  9. Finally, restart your computer.

Once you restart your PC, you should be able to access your Microsoft Store app or install an app from it normally. If this solution doesn’t solve the problem, try our next solution.

3] Clear SoftwareDistribution/DataStore

The Windows 10 DataStore folder stores temporary files associated with Windows Update and app download or update history. Occasionally, the folder may fail to synchronize and cause issues in your PC, including the inability of the Windows Store app to update or download apps. 

If you haven’t recently cleared the DataStore folder in the SoftwareDistribution, you need to clear this data and remove all the temporary files. Here’s how to clear the SoftwareDistribution’s DataStore in Windows 10:

  1. Press Win Key + R to open Windows Run dialog.
  2. Type the following command and press Enter:
  3. Press Ctrl + A + Delete to select all files and folders in the DataStore folder.

This will delete all the files in the Windows Update DataStore folder. You can then restart the Windows Update service again and try to run Windows Update again.

Here’s how you can check for Windows Updates:

  1. Press Win Key + I to open Windows Settings.
  2. Go to the Update and Security tiles.
  3. On the left pane, click Windows Update.
  4. Now, click on Check for updates.
  5. Let the system find and download the current updates (if any).
  6. Restart your PC. 

Once you restart your PC, try to access the Microsoft Store app again and see if the error has been solved. 

4] Reset the Microsoft Store app through Windows settings 

If the workarounds above don’t resolve the error 0x800700AA, you may need to reset the Microsoft Store app. To do so, follow the below procedure:

  1. Click Windows start and select Settings.
  2. Select the Apps tile.
  3. Now, on the left pane, click “Apps & features”.
  4. On the right pane, look for “Microsoft Store” and click it.
  5. Click on the “Advanced” options link below the Microsoft Store name.
  6. On the next window, scroll until you see “Reset”, then click on the “Reset” button.
  7. This will delete the app’s data and reset Microsoft Store to default settings.

Alternatively, you can use the WSreset.exe tool to reset the Microsoft Store. Use the following guideline to run this tool:

  1. Launch the elevated Command Prompt. 
  2. Press the Windows key and type “cmd”.
  3. Select “Run as Administrator”. 
  4. In the elevated Command Prompt, type the following command, then press Enter: wsreset.exe.
  5. Let this command run to completion to reset the Microsoft Store application.

Once this process is complete, restart Windows 10. 

5] Reset Windows 10

If all the above methods still don't help you resolve the 0x800700AA error code, you may need to reset your PC. Windows reset should be the last option if everything else can’t work. 

Use the following steps to reset your PC:

  1. Press the Windows Logo Key.
  2. Type “reset” and click on “Reset this PC”.
  3. Windows will open a “Recovery” window.
  4. Click on the Get started button.
  5. In the new blue windows, choose the “Keep my files” option. 
  6. Follow the on-screen instructions and let Windows complete the reset. This may take a while. 

Once the reset is complete, Windows will restart, and you should sign in and be able to access the Microsoft Store app.

Final thoughts

That’s it! How to resolve the Microsoft Store error 0x800700AA in Windows 10. Don’t let any error prevent you from enjoying your Windows user experience. If error 0x800700AA keeps recurring, contact our help center to find help. 

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