Over the years, search engines have become a huge part of our lives. Every single day, billions of searches happen on the internet by users just like you.
Every time you use a website such as Google, Yahoo or Bing to look something up, you type in a search query. Based on your words, the search engine will attempt to pull relevant and helpful results from all over the internet.
Have you been using the internet for a long time? You can probably recall at least one time when you couldn’t find any good results while looking something up.
iSEEK AnswerWorks (sometimes referred to as iSEEK AnswerWorks English Runtime) is a search engine application that aims to make searches more advanced. This means better, more accurate search results without taking longer than any competitors.
Vantage Linguistics, the developer of iSEEK AnswerWorks, aims to bring users the best results all the time. The application is able to process questions and phrases written in everyday language. The tool is extremely helpful for developers that want to provide an easily usable search engine for their audience both online and offline.
This software is aimed at companies that need help with documentation search.
Do I need iSEEK AnswerWorks on my Computer?
If you have iSEEK AfterWorks installed, that means an application on your computer requires it. This is because iSEEK AfterWorks doesn’t have an individual installer, and is only distributed within vendor applications.
Most applications have a local help function or menu which contains information about the program without having to connect to the internet.
With the help of iSEEK AnswerWorks, users can comfortably search for anything without having to re-phrase it to fit the wording of the app.
iSEEK AfterWorks is a harmless software which doesn’t connect to your network or collect any information about you. Removing it is completely optional.
If you remove iSEEK AfterWorks from your computer, you might face errors with the help function of apps that use it. Some applications that reportedly use iSEEK AnswerWorks are Quicken and TurboMax.
Features of iSEEK AnswerWorks
If you’re a developer and want to improve the quality of your search results, look no further. You can enhance the experience of your users by embedding iSEEK AnswerWorks into an online or offline help system.
In case you just found iSEEK AfterWorks installed on your computer, you might want to know more about the features before removing it.
Supports Everyday Language
When developing help systems, usability is a top priority. If users have a hard time finding relevant and helpful results, they might give up using your software altogether.
To support existing help systems, implement iSEEK AfterWorks into them. The intuitive, natural language interface allows users to use everyday language and still find specific results when browsing your help system.
Besides supporting casual language, the correct recognition of terms is also extremely important.
For example, if the user enters “How do I sell my car?” the help system must recognize that the user wants to sell an automobile.
Using the same “How do I sell my car?” search, for example, we can talk about ranked results.
As established above, iSEEK AfterWorks is able to recognize that you’re looking to sell an automobile. This means that results in motorcycles, bikes, boats and other irrelevant topics will get placed significantly lower than actual, helpful answers.
Answers will always be listed by relevance depending on the query's meaning. The most likely solution will always display at the top of the results list.
Reach a Larger Audience
Due to the large variety of desktops, iSEEK AnswerWorks is available on a number of operating systems and is viewable within many applications.
At the time of writing, iSEEK AnswerWorks is available on the following operating systems:
- Windows 98
- Windows ME
- Windows 2003
- Windows XP
- Windows Vista
It’s unknown whether or not support will be added for more systems and platforms in the future. You can always visit the Vantage Linguistics website for any news about the software.
Reduce the Cost of Development
Services and applications can add up to huge amounts of money when developing something. With iSEEK AnswerWorks, you can reduce the costs of development while also increasing service quality simultaneously:
- Assist users and customers with more efficient and reliable help systems.
- Provide immediate access to important information.
- Show consistent and accurate results.
- Make training to support employees faster and more effectively.
- Deploy a targeted support solution for immediate return on investment.
- No need to hire expensive linguistic experts; the built-in AnswerWorks technology takes care of everything.
Without a proper help system, users are most likely to contact customer support for assistance. Unless we are talking about huge companies, this is an extremely time-consuming process for everyone involved.
Reading and replying to emails or assisting through live customer support can be a hassle for everyone involved. This often leads to dissatisfied users.
By embedding iSEEK AfterWorks and enhancing your help system, you can significantly reduce the need for such customer support services. All the information about your product becomes more easily accessible, meaning that users are less likely to require additional support.
Updating and maintaining your help systems is also simplified thanks to iSEEK AnswerWorks.
Increase Customer Satisfaction
Satisfied users are the key to success. Using iSEEK AnswerWorks to enhance your help system will only lead to positive results.
iSEEK AnswerWorks helps you in more than one way to achieve a perfect score for customer support:
- You can provide instant service for both internal and external users.
- Allow your users to access answers from their desktop 24/7 even if they're offline.
- Your users will have a pleasant experience finding results easily through the natural language interface.
- Provide support for foreign languages.
- Combine multiple help systems and knowledge bases into one.
iSEEK AnswerWorks didn’t forget about international users. Supporting multiple languages can help you reach more people and boost the popularity of your product.
At the time of writing, the search engine application fully supports more than five languages, which are the following:
- English (primary language)
At the time, it’s unknown whether or not support will be added for more languages in the future. You can always visit the Vantage Linguistics website for any news about the software.
We hope that you were able to find out what iSEEK AnswerWorks and iSEEK AnswerWorks English Runtime is and why it might be installed on your computer.
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