How to Redownload
and Reinstall Office 2016
for Mac

Getting the latest version of Office for your Mac can be a great boost to your efficiency at work and at home. With the latest advantages of Word, Excel, PowerPoint, and other programs, you can benefit from great new interactive features that allow you to develop documents with others in real time, all while keeping everything up to date on all of your Apple devices.

If you’ve bought your Office 2016 suite from SoftwareKeep, you already have free downloading, re-downloading, installing, and reinstalling advice available to make sure your product works at the optimal level that you need it to. However, for everyone else who needs advice on re-downloading and reinstalling Office 2016 for their Mac, read through the following steps.

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Before Redownloading:

Find out if you have a Home or Business version of 2016

Office 2016 comes in two main categories: Home and Business. The re-downloading and reinstalling instructions are slightly different for the two categories, so be sure you find out which version of Office 2016 you have, and which category it fits in.

The versions of Office 2016 for Mac for Home are:

  • Office 365 Home
  • Office 365 Personal
  • Office 365 University
  • Office 2016 Home & Student
  • Office 2016 Home & Business
  • Office 2016 Professional
  • Office 2016 Professional Plus

The versions of Office 2016 for Mac for Business are:

  • Office 365 Business
  • Office 365 Business Premium
  • Office 365 Education E5
  • Office 365 ProPlus
  • Office 365 Enterprise E3
  • Office 365 U.S. Government Community G3
  • Office 365 U.S. Government Community G5
  • Project Online Professional
  • Office 365 Enterprise E4
  • Office 365 Enterprise E5
  • Office 365 Nonprofit Business Premium
  • Office 365 Nonprofit E3
  • Office 365 Nonprofit E5
  • Project Online Premium
  • Visio Pro for Office 365

Once you are certain which category your version of Office 2016 fits into, continue to the next step.

Find your product key

Your product key is a 16-digit code that you should find either on the side of the box you purchased Office or in a confirmation email if you purchased Office and downloaded it online. This code is crucial to using your Office suite, so be sure to locate it before beginning the re- downloading process. Once you have the key, proceed to the re-download instructions for your version of Office 2016.

Re-downloading and reinstalling Office 2016 Home

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Step #1: Sign in and register your product key

Now that you have your product key, go to and log in with a Microsoft account (Hotmail, Outlook, X Box Live, etc.) to register it if you haven’t before. If you don’t have a Microsoft account, create one now. If you have registered the product before, you can skip this step.

Step #2: Log in to My Account

Go to If you are not already logged in with the correct account, change accounts to the one your Office 2016 is registered to.

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Step #3: Re-download Office

Look for your subscription for Office 365 is on the page and click to install it. Then, confirm the version you are downloading is correct by clicking Install again.

Step #4: Open the downloaded file

Click on the Finder icon in your dock, then go to your Downloads folder. In the folder, find a file named Microsoft_Office_2016_Installer.pkg (the name may be slightly different depending on the version of Office you’ve downloaded). Open that file.

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Step #5: Work through the prompts

Clicking on the file will bring up an installer window, which should walk you through the installation process. First, click Continue and then read through the license agreement. When you have done so, click Continue again and then click Agree. The final set of prompts will allow you to choose how you want the program suite installed (if you want it customized). Follow through the prompt’s instructions until the end, when you can click Install.

Step #6: Log in to your Mac to finish the installation

A new window will pop up requesting your Mac login information to make sure you want to install Office. Put your user name and password in.

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Step #7: Close the installer and open Word through Launchpad

At this point, your installation should be complete. A message will pop up telling you the installation was successful. Close that window, and go to Launchpad to find where your new programs are. Click on Word (or another new Office program) and open it.

Step #8: Activate Office

Once Word opens, you will see a window that says “What’s New in Word” (or the other program you opened). At the bottom, there will be a Get Started button. Click on that and walk through the activation process. You will need to activate your Office suite to get it to function properly.

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Step #9: Place desired program in your dock

Choose the programs that you will use most often, and move the icons to your dock for easy use. To do this, open the desired program. Then, go down to the dock where the program icon appears. Control-click or right-click on the icon and choose the option Keep in Dock. The icon should remain after you close the program.

Re-downloading and reinstalling Office 2016 Business

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Step #1: Sign in with your business or school account

Go to and sign in with the professional account on which yourversion of Office is registered.

Step #2: Re-download Office

On the Office page, under Install Office 2016 for Mac, find the Install button and click it. Your download should begin. Once the file has downloaded, go to the Home instructions and follow steps #3-9.

Purchase your Office software at SoftwareKeep

Buying the right software and keeping it running is essential to your computer needs, no matter whether those are professional, scholarly, or personal. Next time you need to buy Office or any other software product, go to SoftwareKeep to get the lowest prices anywhere on the web, guaranteed, as well as excellent, expert customer service that can help you choose the right products, install them correctly, and re-download them when necessary.

Visit our website at SoftwareKeep today or contact us at +1 877 315 1713 to find out more.

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