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How to Fix the Windows 10 May 2020 Update’s Common Problems

Many users are struggling with the Windows 10 2004 release, also known as the May 2020 update. The new version contains many unaddressed issues that halt the smooth operating of your device.

Windows update issues fixed

Microsoft is rolling out the May 2020 Update for Windows 10 to millions of mainstream users. The update brings several new features and changes to how your system operates, in an attempt to create a more fluid, enhanced experience. However, even after several months of testing by Insider users, many bugs and errors have slipped through the cracks that Microsoft is yet to fix.

In this article, we’ll discuss the issues present in the Windows 10 May 2020 update and how to fix them.

May 2020 Windows 10 Update Issues Fixed

It’s not uncommon for new updates of Windows 10 to cause problems on your device. In most cases, there are two types of errors that may occur in relation to an update to the operating system. For instance, you may run into errors in regards to actually updating to the new release, such as activation errors, storage errors, and so on.

The other type of error happens after you’ve updated your device — this is what we refer to as actual errors in the update itself. These are mostly issues caused by the update released without Microsoft making the necessary fixes before allowing users to acquire the May 2020 update.

In an attempt to reduce the number of faulty upgrades, Microsoft has limited the ability of some people to download the May 2020 update. You may see a warning message when attempting to update, letting you know that your device isn’t quite ready yet. In this case, all you can do is wait for Windows 10 version 2004 to be compatible with your PC or laptop.

How to Resolve errors with updating to the Windows 10 May 2020 release

If your machine is having issues updating to the Windows 10 version 2004 (May 2020 update), this section is for you. We’ll be going over ways to ensure you can update to the latest version without running into an error.

1. Use the Windows Update troubleshooter

Windows update troubleshooter

Microsoft themselves have issued a designated tool to help fix issues with Windows updates. This tool is free and available for download to anyone, even without a Microsoft Account. All you have to do is simply run the tool and see if it’s able to identify and fix any errors.

  1. Download the Windows Update Troubleshooter. This download link is directly from Microsoft’s website, which is verified, trustworthy, and entirely safe.
  2. Open the WindowsUpdate.diagcab file you just downloaded by double-clicking on it. This will launch the troubleshooter window.
  3. Follow the on-screen instructions. If the troubleshooter is able to identify any issues, simply click on them to automatically apply a fix or get more information on your issue.

Note that the Windows Update Troubleshooter is not perfect. Even if it’s unable to find any errors on its own, you should continue with our methods until you find something that works to fix the Windows Update failing error.

If you seem to run into the 0xc1900223 error, it means that the update agent is failing to download the update. At this time, there’s nothing you can do but wait for the agent to be able to proceed with the download at a different point in time.

2. Fix error 0x80073712 when using Windows Update

Fix error 0x80073712 when using Windows Update

Seeing the 0x80073712 error code appear when trying to install the May 2020 update means that important update files are either missing or damaged. To troubleshoot this issue, you will be using the Deployment Servicing and Management (DISM) tool.

The DISM tool allows you to identify and fix corruption issues with your system by simply running commands in the Command Prompt application. It checks for corruption system-wide and automatically attempts to restore damaged or missing files. Simply follow the guide below to see the necessary steps you need to take to resolve this error.

  1. Press the Windows + R keys on your keyboard. This is going to bring up the Run utility.
  2. Type in “cmd” and press the Ctrl + Shift + Enter keys on your keyboard. Doing so, you’re launching the Command Prompt with administrative permissions.
  3. If prompted, click Yes to allow the Command Prompt to make changes on your device.
  4. Once in the Command Prompt, you need to start the DISM scan which will run and look for issues system-wide. Type in the following command and press Enter to execute it:
    DISM.exe /Online /Cleanup-image /Scanhealth
  5. Next, you need to execute a command to fix any issues found on your system. Simply type in the following line and press Enter again:
    DISM.exe /Online /Cleanup-image /Restorehealth
  6. Wait for the process to finish. Upon completion, close the Command Prompt window and restart your device. Check if the Windows Update error still comes up now.

3. Fix error 0x800F0922 when using Windows Update

The 0x800F0922 error code is related to using a VPN service when attempting to update to the May 2020 update. This is the easiest error to fix, as all you need to do is temporarily disable your VPN to allow the update to download and install.

How to fix Windows 10 May 2020 update errors

If you’ve already successfully updated to the May 2020 update, you might run into the issues below. Keep an eye out for suspicious errors, restarts, and other issues with functions to effectively identify known errors. Our guides will help you deal with the circumstances while Microsoft is working on an official patch.

1. Can’t connect to more than one Bluetooth device

There’s an issue on the May 2020 update which presents incompatibility issues with certain Realtek Bluetooth radio drivers on Windows 10, version 2004.

If you’re experiencing issues with connecting multiple Bluetooth devices, this is most likely the cause of the error.

In an attempt to minimize the number of computers affected, Microsoft is currently limiting the update ability of certain devices. This limitation will be lifted as soon as an official patch is issued and rolled out.

What you can do: Wait for Microsoft and Realtek to release a resolution and provide the update in an upcoming release.

2. Variable refresh rate not working as expected

There’s an issue on the May 2020 update which presents incompatibility issues regarding certain monitors. The monitors affected are those with a Variable refresh rate (VRR) plugged into an Intel integrated graphics processing unit (iGPU) display adapter.

The issue is that enabling the VRR feature on affected devices won’t enable the VRR for most video games, especially games using DirectX 9.

In an attempt to minimize the number of computers affected, Microsoft is currently limiting the update ability of certain devices. This limitation will be lifted as soon as an official patch is issued and rolled out.

What you can do: Wait for Microsoft and Intel to release a resolution and provide the update in an upcoming release.

3. Errors or restarts for devices using Always On, Always Connected

Users have noticed that some devices utilizing the Always On, Always Connected feature have compatibility issues with the May 2020 update of Windows 10.

More often than not, affected devices have more than one Always On, Always Connected capable network adapter. Users of these devices have been experiencing unexpected restarts and error messages since updating to Windows 10 version 2004.

In an attempt to minimize the number of computers affected, Microsoft is currently limiting the update ability of certain devices. This limitation will be lifted as soon as an official patch is issued and rolled out.

What you can do: Wait for Microsoft to release the patch for this issue in mid-June.

4. No mouse input with apps and games using GameInput Redistributable

Yet another incompatibility issue with the May 2020 update was found with certain applications and games using GameInput Redistributable. The affected software seems to lose mouse input, making it impossible to operate the applications.

In an attempt to minimize the number of computers affected, Microsoft is currently limiting the update ability of certain devices. This limitation will be lifted as soon as an official patch is issued and rolled out.

What you can do: Wait for Microsoft to release the patch for this issue sometime in the future. If you’ve already updated to Windows 10 version 2004, you may need to stop using games and applications that rely on GameInput Redistributable until the fix is released.

Final Thoughts

We hope that this article was able to help you learn more about the errors present in the Windows 10 May 2020 update, also known as Windows 10 version 2004. If you have any questions or require help regarding these issues, our customer service is always open.

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