Frequently asked questions
What are the conditions to qualify to Klarna?
1. A US/CA-issued debit or credit card
2. You’re 18 years or older
3. An SMS-capable phone number
4. A US/CA residential address
How do I sign up for Klarna?
If your cart is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your account. After your order is shipped, you will be charged for the first payment. Klarna will send a notification once the payment has been processed.
Which payment methods are accepted?
Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, AMEX). Please note, prepaid cards are not accepted.
What if I return/cancel my order?
If you return your products, we will automatically reduce the amount you owe us. If you already paid us for a refunded order, we will refund the balance back to your original payment method.
See our return policy here
What happens if my payment is late?
No late fee will be charged. If we are unable to collect a payment on the scheduled day, we will try again. See terms