In 2022, Google Chrome remains as the best web browser for platforms like Windows 10 and the new Windows 11. But it’s not without faults. Many users have been reporting coming across an error message that says ERR_CONNECTION_RESET while using Chrome.
So, if you're using Google Chrome and suddenly get the ERR_CONNECTION_RESET error, don't worry — you're not alone. This error can be frustrating to deal with, but there are many ways to fix it.
We'll walk you through some of the most common fixes for this error in this post. Let's get started!
What causes the ERR_CONNECTION_RESET error?
ERR_CONNECTION_RESET is an error that sometimes appears in Google Chrome. It can be caused by a variety of issues, including network problems or outdated software, but it may also be the result of malware on your computer. The most common causes are:
- Issues with your network. If your network connection is weak or not configured properly, you might run into this error in Google Chrome. This can be solved by making some adjustments to your network settings.
- Windows Firewall. Your firewall may be blocking some connections which causes the error to show up on Google Chrome. You can either turn it off or make some changes to your firewall settings.
- VPN problem. It’s possible that the VPN you’re using is causing issues with your network connection. In this case, you can turn off your VPN temporarily or try to change your settings.
- Browser cache. Sometimes your browser cache will be the culprit behind the ERR_CONNECTION_RESET error. Luckily, clearing your cache is easy and quick.
- Antivirus conflict. Third-party antivirus applications are known for causing problems on your device, especially if you’re using more than one.
- Malware. Some types of malware are capable of causing this error on your computer. If your device is vulnerable and you’re dealing with a malicious attack, we’ll help you remove the virus.
The ERR_CONNECTION_RESET error is a common issue that users of Google Chrome experience. Fortunately, this error can be fixed by following the guide below.
Solved: ERR_CONNECTION_RESET error in Google Chrome
These steps will help you to get rid of the ERR_CONNECTION_RESET error in your browser. You can also use them to prevent it from occurring in the future.
Method 1. Reset your network configuration
The Network Reset feature in Windows may be able to resolve network-related errors in Google Chrome, such as ERR_CONNECTION_RESET.
It automatically removes every existing profile for the networks you connected to with your computer. This gives you a fresh start with the factory default settings. Note that you’ll need to reconnect to all the networks you previously used with correct authorization after completing the steps below!
- Click on the Windows icon in the bottom left of your screen to bring up the Start menu. Choose Settings, or alternatively use the Windows + I shortcut.
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Click on the Network & Internet tile.
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Make sure to stay on the Status tab. Here, scroll down to the bottom of the page and click on the Network reset link.
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Read the precautions before proceeding with the network reset procedure. After acknowledging what this feature does, click on the Reset now button.
- Click Yes. After all your network profiles have been reset, check if you’re able to use Google Chrome to browse online without coming across the ERR_CONNECTION_RESET error.
Method 2. Change your DNS server
If your problem is with the network, then you may need to change your DNS address to a different one. There are plenty of DNS providers that you can try out. Alternatively, switch your device to automatically obtain DNS details if none of the providers help with the error at hand.
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Press Ctrl + X on your keyboard, and then click on Network Connections from the context menu.
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Select your current connection type (for example “Wi-Fi” or “Ethernet”) in the left pane, and then click on Change adapter options on the right pane.
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Right-click on the connection you’re currently using and select Properties.
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Scroll down until you see the Internet Protocol Version 4 (TCP/IPv4) option. If there’s no checkmark next to it, click on the box once to enable it. Afterwards, click on the Properties button to open a popup window.
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Select Use the following DNS Server addresses. Now, you have some choices for what DNS server you want to use:
- Type 1.1.1.1 into the first row, then 1.0.0.1 into the second row. This will change your DNS to the popular 1.1.1.1 server, which you can read more about by clicking here.
- Alternatively, use Google’s DNS server by typing in 8.8.8.8 as Preferred DNS server and 8.8.4.4 as Alternate DNS server.
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You can also use OpenDNS if you type in 208.67.222.123 and 208.67.220.123 instead.
- Select the Validate settings upon exit option if you don’t want to restart your computer — otherwise, and then click OK and reboot. See if the changes have helped you restore the functionality of Google Chrome.
Method 3. Disable the Windows Firewall
The Windows Firewall is known to cause problems with online apps and games. If your firewall is currently enabled, you may want to turn it off to see if it helps your situation.
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Press the Windows + R keys on your keyboard to launch the Run utility. Type in “firewall.cpl” (without the quotation marks) and click on the OK button.
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Click on the Turn Windows Defender Firewall on or off link, located on the left side of the window.
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Make sure that you select the “Turn off...” option for both Private network settings and Public network settings.
- Click OK and restart your computer.
Method 4. Temporarily disable your antivirus
You can turn off your antivirus app that is causing conflicts with your browser and/or network to see if it helps with the error on Google Chrome.
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Right-click on an empty space in your taskbar and choose Task Manager from the context menu.
- Switch to the Start-up tab using the header menu located at the top of the window. Here, find your antivirus application from the list and select it by clicking on it once.
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Click on the Disable button now visible in the bottom-right of the window. This will disable the application from launching when you start your device.
- Restart your computer and see if the error is still present. If you’re still experiencing the same issue, we highly recommend turning your antivirus back on immediately.
If turning off the antivirus solved your problem, make sure to install a different antivirus app, or get in touch with the customer service of your current one.
Method 5. Check your proxy settings
You might be using a proxy server for your LAN. In this case, we recommend turning the feature off to test whether or not the issue was caused by the configuration.
- Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
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Type in Internet Options and click on the first search result. Switch to the Connections tab once the pop-up window shows up, and then click on LAN Settings.
- Once in the Local Area Network (LAN) Settings window, make sure that the Use a proxy server for your LAN option is NOT turned on. If the option is ticked, your issue may be related to the proxy server, so make sure to turn it off.
- Click OK. Check if the error reappears after disabling this feature in Windows.
Method 6. Clear your browser cache
Try to clear your browser data as well as cache in Google Chrome. Clearing browser data will allow you to keep custom settings intact but will remove your cookies and history.
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Open Google Chrome, then click on the More icon, displayed by three dots arranged vertically. Hover over More tools, and then select Clear browsing data.
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Make sure the Time range is set to All time. Tick the following options: Browsing history, Cookies and other site data, and Cached images and files.
- Click on the Clear data button.
- After the process is over, restart Google Chrome and see if the error is still appearing when you try to access a website.
Method 7. Perform a Winsock reset
Resetting your Winsock library will help get rid of any problems and restore the default settings on Windows Sockets API so that everything is running smoothly again!
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Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut. Type Command Prompt in the search box. When you see it in the results, right-click on it and choose Run as Administrator.
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When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
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Input the commands below in the following order, pressing the Enter key on your keyboard after each line.
netsh int ip set dns
netsh winsock reset
- Close the Command Prompt and see if you’re able to browse the internet using Google Chrome without the ERR_CONNECTION_RESET error.
Final thoughts
As you can see, there are quite a few ways to fix the ERR_CONNECTION_RESET error in Google Chrome. We hope that these steps helped get your browser back up and running.
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