Two Finger Scroll Not Working Windows 10 (Fixed)

Sara Alsaqaf on
Two finger scroll not working Windows 10? In this article, you can learn how to fix the two finger scroll not working in Windows 10.
Two Finger Scroll Not Working Windows 10 (Fixed)

Many laptop users prefer to scroll using two fingers. As of late, a new issue with Windows 10 has come to the limelight regarding this scroll. Users have been reporting that two finger scroll is not working on Windows 10, making it harder for them to get around their computers.

In this article, you can learn how to fix the two finger scroll not working in Windows 10. There can be different underlying causes for this problem to come up. The solutions below are targeted to solve different issues that may cause the two finger scroll to stop working in Windows 10.

Jump to How to fix two finger scroll not working:

Let’s begin with the troubleshooting.

Method 1. Enable two finger scroll in Mouse Properties

The very first thing you should do is double check if two finger scroll is enabled in your Mouse Properties. If you, another person using your computer, or any software disabled this feature, two finger scroll will stop working.

Enable via Settings app
enable via settings

  1. Open the Settings app by clicking on the gear icon in the Start menu. Alternatively, you can open the app by pressing down the Windows and I keys on your keyboard.
    Windows settings
  2. Click on the Devices tile.
  3. Choose Touchpad from the menu in the left side pane.
    touch pad
    (Source: WC)
  4. Locate the Scroll and zoom section. Here, make sure that the box next to Drag two fingers to scroll is checked. If the box is empty, simply click on it to enable it.
  5. Check if your two finger scroll works properly. If not, try the different methods below to continue troubleshooting.

Enable via Mouse Properties

  1. Press the Windows + R keys on your keyboard. This is going to bring up the Run utility.
    run dialog box
  2. Type in “main.cpl” and press the OK button. This will open up the Mouse Properties in a pop-up window.
  3. Switch to the Touchpad tab (or Device settings if the tab is absent) and click on the Settings button. This will open the Properties window.
    touchpad settings
  4. Expand the MultiFinger Gestures section, then make sure the box next to Two-Finger Scrolling is checked. If the box is empty, simply click on it to enable it.
  5. Click Apply, then close the window with the OK button.
  6. Restart your computer and see if the scrolling problem has been fixed.

Method 2. Update the touchpad driver

Drivers are the backbone of your system. Even your touchpad has a driver to assist its functionality, meaning that if this driver is damaged or outdated, it might cause issues. To fix the two finger scroll not working in Windows 10, you need to update your touchpad drivers.

  1. Press the Windows + R keys on your keyboard at the same time to bring up the Run utility.
  2. Type in “devmgmt.msc” without the quotations marks, then hit the OK button. This is going to launch the Device Manager in a separate window.
    devmgmt.msc
  3. Expand the Mice and other pointing devices category.
    mice and other pointing devices
  4. Right-click on your touchpad, then choose Update driver from the context menu. Follow any on-screen instructions to update the driver.
  5. After the update has successfully finished, reboot your laptop and check if two finger scroll is correctly working now.

Method 3. Change your mouse pointer

A strange method that users have found a solution in is changing your mouse pointer. The mouse pointer, also known as the cursor, is the arrowhead you use to click on things on your display. We all know and love the classic white and black pointer, but changing it to a different one may solve the two finger scroll not working.

  1. Press the Windows + R keys on your keyboard at the same time to bring up the Run utility.
    run: control
  2. Type in “control” without the quotation marks, then hit the OK button. This is going to launch the Control Panel in a separate window.
    control panel
  3. Click on the Mouse button. If you can’t see this, make sure to change your View mode to either Small icons or Large icons.
    pointers
  4. Switch to the Pointers tab in the Mouse Properties window.
  5. Use the drop-down menu under Scheme to find a different pointer. Once selected, click the Apply button to change your mouse pointer.
  6. Check if two finger scroll is working after changing your pointer.

Method 4. Use the Registry Editor

You can edit a key in the Registry to potentially fix issues with the two finger scroll not working in Windows 10. Before proceeding with the method below, ensure that you have a backup of your Registry in case something goes wrong.

  1. The first thing we need to do is open the Registry Editor. You can do this by pressing the Windows and R keys on your keyboard at the same time. This shortcut will launch a utility called Run.
  2. Type in the word regedit and hit the OK button. The Registry Editor should be open within a few seconds.
    run: regedit
  3. You can navigate in the registry by pressing the arrow icon next to the name of a folder, officially called a Registry Key. Using this, navigate to the following key: HKEY_CURRENT_USER\Software\Synaptics\SynTP\TouchPadPS2
  4. Find the 2FingerTapPluginID and 3FingerTapPluginID keys on the right pane. Double-click on each of them and ensure the Value data field is empty.
  5. Set the following keys to the correct values:
    1. MultiFingerTapFlags key to Value data 2 or 3.
    2. 3FingerTapAction key to 4.
    3. 3FingerTapPluginActionID key to 0.
    4. 2FingerTapAction key to 2, if you want, right-click work, or to 4 if you want middle-click to work.
  6. You can exit the Registry Editor now. Reboot your device and check if the two finger scroll is working properly.

Method 5. Enable Touch Events API in Google Chrome

If you’re only experiencing issues with two finger scroll in the Google Chrome web browser, you may have disabled Touch Events API. Turning this feature back on could easily solve your scrolling problem.
enable in google chrome

  1. Open Google Chrome and type chrome://flags/ in the address bar.
  2. Use the Search flags input field and type in Touch API. This should take you to the right option.
    touch API
  3. Make sure to set the Touch Events API to Enabled.
  4. Restart Google Chrome and see if the two finger scroll works after altering some settings.

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Tags: Troubleshooting