Fixed: Microsoft Store Error Code 0x800B010FI on Windows 10/11

The Microsoft Store is a digital market where you can purchase apps, movies, and music. Microsoft Store also allows you to update your Office 365 or Windows 10 Enterprise version. However, the Microsoft Store may sometimes be unavailable when performing certain activities because of errors.

Are you having difficulty installing Microsoft Store apps? If so, you're not alone. A number of users are reporting problems with the 0x800B010FI error code recently. Fortunately, there is a fix.

In this article, we'll walk you through the steps for repairing your installation. We'll also provide some tips for preventing future errors. So, whether you're experiencing difficulties with a particular app or with the Microsoft Store itself, read on for help.

Table of Contents 

• What is the Microsoft Store?
• What Causes Error Code 0x800B010FI in the Microsoft Store?
• How to Fix Error Code 0x800B010FI in the Microsoft Store
• Method 1. Run the Windows Store Troubleshooter
• Method 2. Temporarily Disable Your Antivirus App
• Method 3. Run SFC Scan (System File Checker)
• Method 4. Deploy the DISM Command
• Method 5. Reset Your Windows Store Cache
• Method 6. Create a New User Account
• Method 7. Reset the Windows Store App
• Final Thoughts

What is the Microsoft Store?

The Microsoft Store is a digital marketplace that allows you to install and use apps on your Windows 10 or 11 device. It replaced the former “Windows Marketplace” in 2015, and has since become the go-to source for apps designed specifically for Windows 10 and 11. 

While the Microsoft Store does offer a wide selection of apps, it is not without its fair share of problems. In fact, many users have reported issues with app crashes, errors, and general instability.

These problems are often caused by outdated or incompatible app versions and corrupt or missing files. The good news is that there are several things you can do to fix these problems.

What Causes Error Code 0x800B010FI in the Microsoft Store?

A number of factors can contribute to the 0x800B010FI error code. In some cases, it may be caused by a corrupted file or an incomplete installation. Other times, the problem may be due to a third-party application conflict or a hardware issue.

Here are some specific examples of what can cause this error:

• A pending update: When an update is downloaded but not yet installed, it can cause problems with the Microsoft Store.
• A corrupted system file: If a key Windows system file is damaged, it can interfere with the Microsoft Store's ability to function properly.
• An incomplete installation: If you're in the process of installing an update or a new app and something goes wrong, it can result in the 0x800B010FI error code.
• A hardware issue: In rare cases, a problem with your computer's hardware can cause this error. For example, if your hard drive is failing or your RAM is defective, it could lead to the 0x800B010FI error.

How to Fix Error Code 0x800B010FI in the Microsoft Store

If you're running into the 0x800B010FI error code, don't worry. There are several easy solutions for repairing your installation. Try following these steps to resolve the problem:

Method 1. Run the Windows Store Troubleshooter

When dealing with Microsoft Store Error 0x800B010FI, The first thing you should do is run the Windows Store Troubleshooter. This built-in tool can automatically diagnose and fix many common Microsoft Store problems.

To use the Windows Store Troubleshooter:

1. Open the Search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
2. Type Control Panel in the search box. When you see it in the results, click on it to launch the application.
   
   
3. Search for Troubleshoot using the input field on the top right, and then click on the Troubleshooting header from the search results.
   
   
4. Click on the View all link in the left-side pane. This is going to take you to a new page with every available troubleshooter displayed.
   
   
5. Scroll down and locate the Windows Store Apps troubleshooter. Click on it once, and then wait for the troubleshooter to launch in a different window.
   
   
6. Click Next to begin the problem analysis. If the troubleshooter is able to diagnose any problem, it will then attempt to fix the issue. You can see a full report at the end of the troubleshooting process.
   
   

Method 2. Temporarily Disable Your Antivirus App

If you have an antivirus app installed on your computer, it could be interfering with the Microsoft Store. To rule out this possibility, try temporarily disabling your antivirus software and then see if the problem persists.

1. Right-click on an empty space in your taskbar and choose Task Manager from the context menu.
   
   
2. Switch to the Startup tab using the header menu located at the top of the window. Here, find your antivirus application from the list and select it by clicking on it once.
3. Click on the Disable button now visible in the bottom-right of the window. This will disable the application from launching when you start your device.
   
   
4. Restart your computer and see if the 0x800B010FI error code has been resolved while using the Windows Store.

Method 3. Run SFC Scan (System File Checker)

The System File Checker (SFC) is a utility that can scan for and repair corrupted system files. This is a valuable tool for troubleshooting all kinds of Windows problems.

To use the System File Checker:

1. Open the search bar in your taskbar by clicking on the magnifying glass icon. Press Windows + S on your keyboard as a shortcut.
2. Type Command Prompt in the search box. When you see it in the results, right-click on it and choose Run as Administrator. If you're using a local account that doesn't have administrator permissions, click here to learn how to grant admin access.
   
   
3. When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
4. Type in the following command and press Enter to execute it: sfc /scannow
   
   
5. Wait for the System File Checker to finish scanning your computer. In the case of a discrepancy, the utility will restore system files and fix all errors related to them.

Method 4. Deploy the DISM Command

The DISM (Deployment Image Servicing and Management) command is another useful utility for repairing Windows system files. It can also be used to fix problems with the Microsoft Store.

To use the DISM command:

1. Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
2. Type Command Prompt in the search box. When you see it in the results, right-click on it and choose Run as Administrator.
3. When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
4. Type in the following command and press Enter to execute it: DISM.exe /Online /Cleanup-image /Restorehealth
   
   

After you execute the command, wait for the process to finish. Upon completion, close the Command Prompt window and restart your device to see if the 0x800B010FI error has been fixed.

Method 5. Reset Your Windows Store Cache

If the Microsoft Store is still not working properly, you can try resetting its cache. This will clear out any temporary files or data that could be causing problems.

1. Close any Microsoft Store applications you might have running in the background. You can do this by going to Task Manager > Details and terminating the Microsoft Store processes.
2. Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
3. Type in wsreset and click on the first search result to run the command.
   
   
4. An empty Command Prompt window will open up. Leave this open and wait for about 30 seconds, and wait for it to automatically close.
   
   
5. After the Command Prompt is closed, the Microsoft Store will launch, which should be reset now. Test if your issues are resolved.

Method 6. Create a New User Account

If you're still having trouble with the Microsoft Store, you can try creating a new user account. This will give you a fresh start and may resolve any corrupted data that's causing problems.

To create a new account:

1. Click on the Start menu and choose Settings. You can alternatively use the Windows + I keyboard shortcut as well.
2. Click on the Accounts tile.
   
   
3. Switch to the Family & other users tab using the panel navigation on the left side.
   
   
4. Scroll down and click on the Add someone else to this PC button. The fastest way to create a new user for yourself is offline — we’ll be using this method to create the account.
5. Click on the I don't have this person's sign-in information link.
   
   
6. Next, click on the Add a user without a Microsoft account link.
   
   
7. Type in a username and optionally add a password with security questions, then click Next.
   
   

You should immediately see the new user created which you can use now. Switch to this user and see if you still experience the 0x800B010FI error on the new user account. If not, it’s highly likely that your current profile is corrupt.

Method 7. Reset the Windows Store App

If you're still having trouble with the Microsoft Store Error 0x800B010FI, you can try resetting the app. This will reinstall the Store and may fix any underlying problems.

To reset the Windows Store app:

1. Click on the Windows icon in the bottom left of your screen to bring up the Start menu. Choose Settings, or alternatively use the Windows + I shortcut.
2. Click on the Apps tile. Here, you can find all the applications installed on your computer.
3. Locate the Microsoft Store application, and then click on it once to expand its options. Click on the Advanced options link.
4. Scroll down and click on the Reset button. As the description says, if the application isn’t working as intended, this feature will reset its data in order to fix it.
5. A warning message will display, letting you know that resetting the Microsoft Store will delete your app data and sign you out of your account. If you accept these terms, click on Reset again.
6. Check if your problems with the Microsoft Store app are fixed after completing the reset process.

Final Thoughts

We hope this article helped you restore the Microsoft Store and you can use it now to download new apps, services, and games!

If you are still experiencing issues with your computer or device, be sure to read more articles on our Blog and Help Center for assistance. Our team of experts is here to assist you every step of the way and we want to make sure that you have the best experience possible when using your technology.

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