While working online, we come across a plethora of errors here at SoftwareKeep. One of these errors is a redirect loop called ERR_TOO_MANY_REDIRECTS. It appears on most of the popular web browsers, usually caused by a misconfigured website. However, there are some steps you can take to ensure the issue isn’t on your side.
In this article, we’ll go over how you can fix the ERR_TOO_MANY_REDIRECTS error on your web browser.
What is the ERR_TOO_MANY_REDIRECTS error?
Unlike some other browser errors, this one most likely won’t go away on its own and requires you to do some troubleshooting. The issue can be both client or server side.
The error has different variations in popular web browsers:
Google Chrome
In Google Chrome this error pops up with the ERR_TOO_MANY_REDIRECTS code (as seen below) or This webpage has a redirect loop problem.
This page isn’t working. domain.com redirected you too many times.
Mozilla Firefox
In Mozilla Firefox, you’ll see the error as The page isn’t redirecting properly, without the error code.
An error occurred during a connection to domain.com. This problem can sometimes be caused by disabling or refusing to accept cookies.
Microsoft Edge
In Microsoft Edge, the error will show as This page isn’t working right now.
Domain.com redirected you too many times.
Safari
In Safari, the error can still happen. You’ll see the Safari Can’t Open the Page message if it happens.
Too many redirects occurred trying to open “domain.com.” This might occur if you open a page that is redirected to open another page which is then redirected to open the original page.
Method 1. Delete cookies for the specific website
Deleting the cookies for the specific website you’re trying to access could be an easy fix for the error. This only works if the error is produced because of a client-side issue — website owners should skip to Method 6. to see how they can fix the error.
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Open Google Chrome, then click on the More icon (displayed by three dots arranged vertically) and choose Settings.
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Navigate to Privacy and security, then click on Site settings.
- Click on Cookies and site data and select the See all cookies and site data option. You’ll see a list of all of your cookies appear shortly after.
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Search for the domain of the website where you’re getting the ERR_TOO_MANY_REDIRECTS error. Next, click on the Delete button next to the shown cookies.
- Restart your browser and see if the error still happens when you try to access the website.
Method 2. Clear your browsing data
Clearing your cache and other browsing data may help solve the ERR_TOO_MANY_REDIRECTS error faster than expected.
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Open Google Chrome, then click on the More icon (displayed by three dots arranged vertically) and hover over More tools. Here, click on Clear browsing data.
- Make sure the Time range is set to All time.
- Make sure that all of these options are ticked: Browsing history, Cookies and other site data, and Cached images and files.
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Click on the Clear data button.
- After the process is over, restart Google Chrome and see if the error is still appearing when you use the browser.
Method 3. Disable your Chrome extensions
Google Chrome extensions are known to be a hit or miss. Some extensions may contain harmful code or features that interfere with the websites you visit. We recommend disabling any unnecessary extensions you have installed to see if it fixes your error.
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Open Google Chrome, then click on the More icon (displayed by three dots arranged vertically) and hover over More tools. Here, click on Extensions. Alternatively, you can enter chrome://extensions/ into your browser and hit the enter key.
- Click on the Remove button on any extensions you don’t recognize or don’t need. Check if you’re able to browse without the ERR_TOO_MANY_REDIRECTS error appearing.
Method 4. Try Incognito mode
When using the Incognito Mode built into Google Chrome, you browse without cache, cookies, or browser history being stored. This may help you avoid getting the ERR_TOO_MANY_REDIRECTS error message when visiting various websites.
Here are the steps to take in order to browse in Incognito Mode.
- Open Google Chrome, then click on the More icon (displayed by three dots arranged vertically).
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Click on the New Incognito Window option from the context menu. A new window will appear letting you know that you’re browsing incognito.
- Enter the website you want to visit the address bar and see if you can access it without the error message appearing.
Method 5. Reset your browser
If nothing else works, resetting your Google Chrome settings may do the trick. You can attempt this method if you perform the following steps.
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Open Google Chrome, then click on the More icon (displayed by three dots arranged vertically) and choose Settings.
- Scroll to the bottom of the page and click on Advanced.
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Navigate to the Reset and clean up section, then click Restore settings to their original defaults.
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Click on the Reset settings button.
- After the process is over, restart Google Chrome and see if the ERR_TOO_MANY_REDIRECTS error is still appearing when you use the browser.
Method 6. Owners: Check the .htaccess file
Website owners should test if the problem comes from the .htaccess file. You can do this by locating the file, then deleting it and reloading the website. Make sure to create a backup of the file in case you need to restore it in the future.
If the redirect loop is gone after .htaccess is deleted, it was the culprit. Some additional things that may cause a redirect loop include new scripts, add-ons or plugins. Try disabling anything you recently added to the website to see if the error disappears.
Final thoughts
We hope that this article has helped you resolve the ERR_TOO_MANY_REDIRECTS error in your web browsers. Enjoy browsing the internet uninterrupted!
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