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Fix the "No Internet, Secured" Problem in Windows 10

Many people upgrade to Windows 10 and find that WiFi connectivity is a nightmare. Your internet might become slow, or the computer can't connect to WiFi at all. If you’re experiencing the latter, you’ll see the message “No Internet, secured” next to your WiFi network in the taskbar.

No Internet, Secured" Problem
This article will teach you how to fix this problem by troubleshooting problems that may lead to it. This error often occurs after an update of Windows 10, or may even happen if your system is poorly configured. Continue reading to find out how you can fix this by yourself in less than five minutes!

What is the “No Internet, secured” error?

What does it mean if it says no internet secured?

Are you seeing "No Internet, secured" in the taskbar or notification popping up on your device, and wonder what it exactly means? Let's break down the info here together.

The error, which is unusually vague for Windows 10, often signifies that your internet connection or WiFi network is down or not reachable. You may also experience this if you have an established connection to the network but can't connect to the internet.

Users have reported this problem most commonly on Microsoft Surface devices, but other computers may also display its symptoms:

  • When connected to your network you have no connection to the internet, and see the “No Internet, secured” message next to your WiFi, Ethernet, or hotspot.
  • You see the “No Internet, secured” message next to TP-Link, Netgear and other devices after connecting.
  •  Can’t connect to the internet on Windows 10 PC or laptop

Let’s see how this problem can be solved so you can get back online as soon as possible. Below is a detailed guide to resolve this frustrating problem on your computer or laptop.

Fixing the "No Internet, Secured" Error

  1. Disable your VPN.
  2. Refresh the Windows 10 IP configuration.
  3. Reset Winsock.
  4. Check your PC's connection properties.
  5. Disable IPv6.
  6. Set a New DNS Server.
  7. Update the network device driver.
  8. Run the Network Troubleshooter in Windows 10

Let's discuss these steps in detail below.

Solved: “No Internet, secured” error on Windows 10

You might be experiencing the “No Internet, secured” issue with your computer because of recent Windows updates, system bugs, or driver problems. We've put together a list on how to fix this and get things back up running smoothly!

Method 1. Reset your connection

A simple reset to your network connection may be able to resolve this frustrating problem. Here’s what you need to do:

  1. Click on the internet icon in your taskbar, and then select the network with “No Internet, secured” displayed.
    reset connection
  2. If the Forget button is visible, click on it. If you can’t see the button, you can also try to bring up the Network & Internet settings and find it there.
    forget network
  3. If you’re using Ethernet, make sure to unplug the cable from your computer. If available, turn on Airplane mode and restart your device.
    airplane mode
  4. After restarting your machine, turn off Airplane mode and plug your Ethernet cable back in. Connect to your network again and see if you still get the “No Internet, secured” message as the status.

Method 2. Automatically obtain DNS details

DNS server details are important for configuring your network. The information can help you resolve critical errors in the configuration, which is why automatically obtaining them may be the solution for you!

  1. Press Ctrl + X on your keyboard, and then click on Network Connections from the context menu.
    obtain DNS details
  2. Select your current connection type (for example “Wi-Fi” or “Ethernet”) in the left pane, and then click on Change adapter options on the right pane.
    example network
  3. Right-click on the connection you’re currently using and select Properties.
    network details
  4. Scroll down until you see the Internet Protocol Version 4 (TCP/IPv4) option. If there’s no checkmark next to it, click on the box once to enable it. Afterward, click on the Properties button to open a popup window.
    ipv4
  5. Make sure that you have both Obtain an IP address automatically, and Obtain DNS server address automatically selected. This will make it so your computer will automatically find the correct, possibly working DNS server that’s needed for your configuration.
    obtain ip adress automatically
  6. Click OK and restart your computer. Check if your internet connection has been fixed when the system fully boots up.

Method 3. Set a new DNS server

This approach is the polar opposite of the former one. If you've previously attempted to acquire DNS information automatically, try manually entering a DNS. You may pick from a variety of public servers, which we'll discuss further down!

  1. Follow the previous steps to get to your adapter properties:
    1. Press Ctrl + X on your keyboard, and then click on Network Connections from the context menu.
    2. Select your current connection type (for example “Wi-Fi” or “Ethernet”) in the left pane, and then click on Change adapter options on the right pane.
    3. Right-click on the connection you’re currently using and select Properties.
    4. Scroll down until you see the Internet Protocol Version 4 (TCP/IPv4) option. If there’s no checkmark next to it, click on the box once to enable it. Afterwards, click on the Properties button to open a popup window.
  2. Select Use the following DNS Server addresses. Now, you have some choices for what DNS server you want to use:
    1. Type 1.1.1.1 into the first row, then 1.0.0.1 into the second row. This will change your DNS to the popular 1.1.1.1 server, which you can read more about by clicking here.
    2. Alternatively, use Google’s DNS server by typing in 8.8.8.8 as Preferred DNS server and 8.8.4.4 as Alternate DNS server.
    3. You can also use OpenDNS if you type in 208.67.222.123 and 208.67.220.123 instead.
      DNS adress
  3. Select the Validate settings upon exit option if you don’t want to restart your computer — otherwise, and then click OK and reboot. See if the changes have helped you restore your connection to the internet.

Method 4. Disable Internet Protocol Version 6 (IPv6)

If you're encountering connectivity issues with Wi-Fi or Ethernet networks, it might be because Windows 10 has enabled IPv6. If disabling this feature isn't a problem for your device's functionality, here is how to disable the protocol:

  1. Press Ctrl + X on your keyboard, and then click on Network Connections from the context menu.
  2. Select your current connection type (for example “Wi-Fi”) in the left pane, and then click on Change adapter options on the right pane.
  3. Right-click on the connection you’re currently using and select Properties.
  4. Scroll down until you see the Internet Protocol Version 6 (TCP/IPv6) option. If there’s a checkmark next to it, click on the box once to disable it. If the box is already empty, then IPv6 is not enabled on your device.
    TCP/IPV6
  5. Click OK.

This solution would be most useful if IPv6 was the specific reason why you could not use your internet connection. If you’re dealing with a different problem, try another method!

Method 5. Reinstall your network adapter

Reinstalling your network device may be able to resolve the “No Internet, secured” problem with your connection. Let’s give it a try:

  1. Press the Windows + X keys on your keyboard and click on the Device Manager option from the WinX menu.
    device manager
  2. Expand the Network adapters menu by clicking on the arrow next to it. Right-click on your adapter listed in the menu, and then choose Uninstall device.
    uninstall network adapters
  3. Click on the Uninstall button to confirm the action.
    uninstall network adapters
  4. After uninstalling the adapter, navigate to Action > Scan for hardware changes from the toolbar menu. Windows 10 will detect that the network adapter device is missing and reinstall it.
    scan for network changes
  5. Restart your computer and see if you’re able to connect to the internet now.

Method 6. Refresh your IP configuration

If you have problems with your internet connection, it could be a result of outdated or incorrect DNS and IP settings. You can manually correct this by following these steps:

  1. Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
  2. Type Command Prompt in the search box. When you see it in the results, right-click on it and choose Run as Administrator.
    refresh IP configuraiton
  3. When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions. If you're using a local account that doesn't have administrator permissions, click here to convert your user.
  4. Input the commands below in the following order, pressing the Enter key on your keyboard after each line:
    • ipconfig /flushdns
    • ipconfig /registerdns
    • ipconfig /renew
    • ipconfig /release
      IP configuraiton
  5. Close the Command Prompt and see if you’re able to establish a connection to the internet.

Method 7. Perform a Winsock reset

When you're experiencing a lot of trouble with your internet connection, it could be time for some Winsock magic. Resetting will help get rid of any problems and restore the default settings on Windows Sockets API so that everything is running smoothly again!

  1. Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
  2. Type Command Prompt in the search box. When you see it in the results, right-click on it and choose Run as Administrator. When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
    winsock>command prompt
  3. Input the commands below in the following order, pressing the Enter key on your keyboard after each line
    • netsh int ip set DNS
    • netsh winsock reset
      winsock>command promp
  4. Close the Command Prompt and see if you’re able to establish a connection to the internet. If you’re still seeing the “No Internet, secured” message there are a couple more things you can try.

Method 8. Run the Internet Connections troubleshooter

Microsoft introduced a variety of ways to solve Windows issues, including help straight from your system. The built-in troubleshooters can help you restore your internet connection.

The next steps describe how you can reach and run this troubleshooter to fix the “No Internet, secured” issue.

  1. Click on the Windows icon in the bottom left of your screen to bring up the Start menu. Choose Settings, or alternatively use the Windows + I shortcut.
    windows settings
  2. Click on the Update & Security tile. This is where you can find most of your built-in troubleshooters.
    update and security
  3. Switch to the Troubleshoot tab using the left-side pane. Here, you should be able to see a troubleshooter named Network Adapter.
    troubleshoot network adapter
  4. If you don’t share full diagnostic data with Microsoft, click on the Additional troubleshooters link and locate the Network Adapter troubleshooter there.
    additional  troubleshooters
  5. Click on the Run the troubleshooter button. Wait for the troubleshooter to scan your device and identify any issues.

Bear in mind that this troubleshooter is not perfect, which is why we suggest trying it last. It might not detect any issues, but that doesn't mean our other methods can't fix your network functionality.

Method 9. Update Windows 10 and your drivers

Some users report that simply updating to the newest version release of Windows 10 made any present “No Internet, secured” error go away. As a bonus, you might even get access to new and exciting features, improved security, and better optimization.

  1. Click on the Windows icon in the bottom left of your screen to bring up the Start menu. Choose Settings, or alternatively use the Windows + I shortcut.
  2. Click on the Update & Security tile. This is where you can find most of your Windows Update settings and choose when to receive updates.
  3. Make sure to stay on the default Windows Update tab. Click on the Check for updates option and wait for Windows 10 to find available updates. If you see any updates already displayed, click on the View all optional updates link to see and install them.
  4. If an update is found, click on the Install option and wait for Windows 10 to download and apply the necessary updates.

Final thoughts

We hope that our tips have helped you troubleshoot your WiFi showing “No Internet, secured” instead of connecting.

If they haven’t, please reach out to us for more help. Our team of experts is always available to answer any questions or concerns about internet connectivity! Contact us by email, live chat, and phone every day of the week!

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