Why does my antivirus software keep turning off automatically?

If you've been noticing that your antivirus software keeps turning off or isn't working as it should, you're not alone. Here are some reasons this is happening.
antivirus keep turning off

If you've been noticing that your antivirus software keeps turning off or isn't working as it should, you're not alone.

Many PC users have been reporting the same issue and are seeking answers. 

In this blog post, we'll explore possible reasons why your AV software might be turned off and offer some alternative antivirus options. Keep reading to learn more!

What is Antivirus Software?

Antivirus software is an important piece of computer security software. It is designed to protect your device from malicious software, also called malware. This type of software scans your hard drive and other connected devices for any malicious code that could potentially harm your machine or steal information from it. Most Windows computers come wth a bult in antivirus program called Windows Defender. But there are more quality and sophisticated AV software that can boost you PC security. 

Examples of Antivirus Software

Many free and paid antivirus programs are available on the market, but all of them work on the same basic principle – scanning your device for malicious software.  Some popular antivirus programs include Avast, Norton, Eset, and McAfee. Find your antivirus of choice here: SoftwareKeep Antivirus.

Why you need antivirus software on your computer 

These days, it’s more important than ever to have some form of antivirus protection on your computer. With the rise of internet-based threats like viruses, ransomware and other malware, it’s not a question of if you’ll get infected – it’s a question of when.  

Watch video here: Do I need AntiVirus? - You NEED Protection!

Antivirus Auto-Off Solution: Why Does My Antivirus Software Keep Turning Off and solutions

If you've noticed that your antivirus software keeps turning off or isn't working correctly, it could be due to a few different factors.

Here are some reasons why your antivirus solutions keeps turning off and solutions:

#1. Outdated antivirus Software

Make sure your antivirus software is up-to-date. If it isn't, you'll need to update it to get the most recent protection updates. 

Solution: Check for updates to your antivirus program regularly and ensure the software is running the latest version. You can usually do this by looking in your program's “Help” menu. 

#2. Corrupted Files 

Your antivirus software might detect corrupted files or other malicious code on your machine, which can cause it to shut down or malfunction.  

Solution: Run a scan of your device with your antivirus software to detect any corrupted files or malicious code. Once you have identified the problem, you can delete or quarantine the affected files and then restart your antivirus program. 

#3. System Conflict

If you have multiple security programs running at once, they might be conflicting with each other, causing the antivirus software to turn off. Another antivirus software may be already running, and so the on you’re have keeps turning off.

Or, there’s a possibility that Your computer is already infected with rogue security software. The warning that you’re antivirus software is turned off might be a fake alert, also known as “rogue security software.” This type of warning is designed to fool you into downloading malicious software or paying for antivirus software.

Solution: Run the Windows System File Checker for any system conflicts. This will detect any potential problems with your system files and help you resolve them. 

#4. There could be a conflict with another program installed on your computer

Issues with another installed program can cause your antivirus to automatically turn off. This can create a conflict between the antivirus and the other program, leading to major disruption of your system's performance. 

Solution: To prevent this from happening, it is important to update all programs often to ensure they are compatible and function smoothly. Additionally, paying close attention to notifications that appear in your antivirus software can also help you identify potential conflicts before they become destructive problems.

#5. Your AV software might not be compatible with your operating system

It's important to protect your computer from malicious viruses, but antivirus software can sometimes make things worse. If your antivirus software isn't compatible with the operating system on your device, it will cause a major discrepancy that could even prevent you from booting or running certain applications. 

Solution: In this case, it is important to upgrade either the antivirus software or the operating system so that there is a working balance between the two or else you'll be faced with a situation where one part of your security system is stopped in its tracks by the other. Act fast and appropriately to make sure you don't have any difficulty accessing and using necessary programs.

#6. The settings for your AV software might need to be adjusted

It is important to regularly check the antivirus settings on your devices. Failing to do so can put you at risk for a virus or other harmful cyber-attack. If a virus manages to infect your device, you could lose vital data and suffer long-term consequences such as credit damage or financial losses due to identity theft. 

Solution: Fortunately, antivirus software providers allow users to customize their antivirus settings according to their preferences, giving users the ability to monitor and protect their personal information while still enjoying the Internet. To make sure your antivirus settings are up-to-date and correct, it might be helpful to review them every few weeks or months. By doing this, you can ensure that your computer systems remain safe and secure from malicious online threats.

#7. You may have accidentally turned off your AV software

Accidentally turning off your antivirus software may happen more often than you might think. Installing and enabling antivirus protection is essential to keep your devices secure from malicious attacks, but life gets busy, and it's easy to unintentionally disable the antivirus program.

Solution: If this happens, it's important to take immediate steps to ensure the safety of your device. Make sure to re-enable the antivirus software and run the updates so that any changes made won't compromise your security. Additionally, scan for any viruses that might have been able to make their way onto your system during the time it was unprotected. Taking these simple steps will help protect yourself from cyberattacks and other digital threats.

#8. Your AV software's subscription might have expired

It is important to always have antivirus protection on the devices you use in order to be confident in your online security. Keeping your antivirus service subscription up-to-date can prevent malicious software from infecting your computer and other electronics, which can cause inconvenience and cost down the road. Unfortunately, subscription expiration can sneak up on you before you're ready.

Solution: To avoid any unexpected issues with a lapsed antivirus service, ensure that your antivirus protection stays current by setting a reminder for yourself far enough in advance of when it expires so you don't forget to renew it.

#9. You might have a virus or malware

Some viruses or malware can disable your antivirus software or disable updates to your antivirus software. Sophisticated Malware can also prevent you from updating or reinstalling your antivirus software online.

Alternative Antivirus Options

If your antivirus software keeps turning off, there are several alternative options that you can explore. 

For example, you can use a separate security program that runs alongside your antivirus software to help boost your computer's protection against potential threats or use an online service to scan for any malicious programs. 

Additionally, some internet browsers offer built-in malware protection, so you can be sure you won't be caught off guard when surfing the web. 

Whatever option you choose, make sure to research and consider any risks involved before making the switch so that you can keep your computer safe and secure. 


If you are still having trouble with your AV software, it is best to contact customer support for assistance.

Overall, it is important to regularly check your antivirus settings, re-enable the antivirus software if necessary, update subscriptions when they expire, and explore alternative options to ensure your device is always safe from malicious attacks. 

These simple steps can help protect you and your personal information from the potential threats of the digital world.

Thank you for reading :) And we hope this article was helpful!

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Further reading 

» The Best Antivirus Software for 2023
» Solved: Windows Defender Won’t Turn On
» 3 Security Apps You Didn’t Know You Needed
» Solved: Operation Did Not Complete Successfully [Virus/PUP]
» Fixed: “You need permission to perform this action” on Windows 10